Before You Get All Excited About Facebook …

by Paul Colligan on November 23, 2009

I’m very optimistic about Facebook and have placed a ton of emphasis and focus on my new Paul Colligan page over there. But, … we need to face(book) some facts.

Fan Page Updates are almost meaningless. Internet marketers love to act like these are as good as email so I decided to put things to the test. After three different tries, with three different messages, the numbers were almost exactly the same. I am 30 times more likely to get a click from an email than I am a Facebook Fan Page Update. Oh, and I might ad that where my email list is several years old, my Facebook list is less than 6 months old. Yuck.

Facebook Video is now the #3 video site on the planet – but that doesn’t mean they’re consuming your content at Facebook. Now, I’ve only experimented and test this with audio but, … Internet Marketing This Week audience members are 7 to 1 more likely to consume the show on the obscure Internet Marketing This Week iPhone App than they are Facebook with a simple click to play button for every episode (and remember, stats are that they’re more likely to hear that we have a new episode on Facebook than in most places). BTW, iPhone app to Zune is 5.5 to 1 more likely (for the Zune) and iTunes to Facebook is … 621.5 to 1 more likely (for iTunes). Yes, there is certainly that simple fact that a download on Zune or iTunes doesn’t mean a listen where a stream usually does – but the numbers are still pretty strong.

Positioning yourself in Facebook is not as easy as it may seem. A weekly Facebook user might have 5 pages of updates to catch up on and if you’re anywhere but page 1, the chance of them catching up with you (especially interacting) are pretty thin. The only way to deal with this effectively is to repeat the same message over and over again, which of course, loses fans on a regular basis. As a result, you can only really effectively use Facebook to remind people that you are around and still exist. Disagree? – leave your comments below …

The Facebook Fan Page content is indexed by Google bit is, although true, hardly as effective as a Blog entry also indexed by the gMachine. I recently developed a bit of a feeding frenzy at my site on a particular topic and rank well in Google for the keywords – but the actually entry (if they click) through appears on a long page of links and content, about 3/4ths of the way down the page. The idea that someone will find what they’re looking for at your Fan Page via Google Search is a long shot a best. The idea that someone might stumble across you page is there, but you better have an effective strategy of bringing them into your fold. If someone comes into the middle of your Fan Page – do they know the benefits of becoming a fan?

Finally, the “Fan Pages Don’t Require A Facebook Account” is both blessing and curse. If they can get the content on your Fan Page without doing anything, why are they going to click to fan you? If they’re not a Facebook user (there are a few left out there), why would they sign up for an account just to get your stuff? I’m already extremely selective about what pages I fan in Facebook as my social stream is already too cluttered as it is. The stuff I don’t fan, I don’t see.

I know we’re all supposed to love the Facebook to death – and I do – but it ain’t the same thing as we’ve had before. Make sure your strategy for this thing is more than a Fan Page – on account of everyone else having one.

Not too long ago, that’s why we were on MySpace …

Thoughts / comments? Leave them below …

  • Hi Paul,

    You were the one that brought to my attention the Facebook change in TOS that necessitates a Facebook Fan Page for those of use who are on social media for more than pure "friending" (I have three right now).

    The whole Fan Page thing is tough because 99% of Facebook users still only know how to "friend", and few know that you're not supposed to use your personal profile for commercial gain. So they get confused when you ask to be "fanned" instead of "friended".

    As an author and entrepreneur, I find Facebook to be a necessary evil--you can't ignore 350 million users, and I have connected with some great true fans from it. But I have to say that my best socal media sites are still Twitter and LinkedIn, and I expect that will remain the case.

    Melanie Jordan
    Author of "What You Know Is Worth More Than You Know!(TM)"

  • Paul:

    This is great, tangible stuff. Thanks for the Zune/iTunes numbers very insightful. I also agree with your comment that your Facebook strategy shouldn't simply be having a Fan Page because that is what everyone else is doing.
  • paulcolligan
    Well, you wrote the book on that one - didn't you?
  • Thanks, Paul. For whatever it's worth:

    1) I am a fan of your Facebook page.

    2) I do have the IMTW iPhone ap.

    3) I have listened to the IMTW podcast for the past 3-4 months, all episodes.

    4) I get it thru iTunes.

    5) I get your personal newsletter.

    Of all of the above, iTunes is the easiest for me to access your content. I read you newsletter maybe once every 3 or 4 publications.

    I think IMTW and Paul Colligan fan information flies right by me on FB.

    The podcast is great stuff.
  • paulcolligan
    Awesome insight - thank you! I'll be pondering this for awhile.
  • rickdearr
    Hi Paul,

    I forgot to tell you I used to be a professional photographer, and I always insisted on a photo credit when I took photos.... LOL

    Yes that is the photo I took, (most likely with your camera) of you with my business partners, Robert G Allen and Mark Victor Hansen. We really apreciate your insights and advice when it comes to internet marketing, Podcasting in particular. You do the heavy lifting when it comes to thinking about those elements, we just reap the rewards for your hard work...

    Thanks again,

    Rick Dearr
    Managing Member
    Cash in a Flash, LLC
    cashinaflashsecrets.com
  • paulcolligan
    You sure that one was you? I thought it was Mike ;-). Haven''t heard from you all since the day of video shooting - hope all is well.
  • Sid
    Hey Paul, I know you've explained in previous post why it was better to have a Fan page that just a regular Facebook account.

    I seem to recall that you could not have both or you thought having both was not a mistake. Now, I trust your judgment, but I never created a fan page but added a feed to it so that all the articles / posts from my Website automatically are sent to facebook for consumption there.

    I rarely get any feedback from this feed.

    Thanks as always for your enlightened comments.

  • paulcolligan
    Well having both will just confuse an audience more than anything else.

    My video on Facebook Fan Pages is deep inside of my (get this) Facebook Fan Page. It's about 60 minutes long and covers these topics pretty intensely.
  • This is one of the best articles I read on the subject. One of the problems with internet marketers is that a lot of them take advantage of anything "new" to put together an internet marketing strategy playing on the fears that if you do not master the "new" idea immediately you will be left in the dust, lose all your customers to someone else and be out of business because you failed to be where the so called action is. New strategies are always important, but they should be part of your marketing mix not all of it. To be honest I still get find out most of what is going on from the emails Paul sends out, the emails that Alex sends out and the emails of the rest of the people I follow send out. Even my own facebook and twitter accounts now have so much stuff running through them each day, that I can easily miss a post on my own Social Network accounts because so many people are posting on them.
  • This article has opened up my eyes about facebook. I have been using Facebook for the last one year and its true that its not so easy making yourself free with facebook.But the member strength of Facebook is so huge that even a small pie is enough for you.So cant stop myself benefitting from it.
  • Awesome! I was seeing something similar with my testing but had bought into the gooroo hype of the facebook fan page being the ne plus ultra. I'm glad that I'm not the only person experiencing these types of results.

    Rafael
  • Good information - never thought that it was like that. Puts a whole new perspective on my priorities with Facebook.
  • Paul, interesting stats and definite thoughts to ponder. Don't put all your eggs in one basket, which makes sites like Posterous and UberSyndicator all the more viable. Email still works great, but there are still Mom's like my wife that get's all her info on FB and Twitter... the Paradigm is shifting just not as fast as the gurus would lead us to believe.
  • Paul, I'd agree that receiving an email into your email inbox is more likely to generate a call to action than the Fan Page "Message to Fans" which is delivered to the Updates folder in the Facebook inbox.

    However .. don't overlook the viral effect that happens to friends of friends when they engage with a fan page.
  • paulcolligan
    Not forgetting it at all - just saying the end game isn't as exciting as what some gurus like to claim it to be.

    I should do a test on interactivity from a viral posting - could be very interesting.
  • Wow, very interesting findings. Where do we go with this line of thinking? My thoughts are; first, I really need to think about how much time my team and I put into our Facebook Fan Page content and user experience. Second, does the value change in an equation where you are compounding the effects of multiple Fan Pages (using different keywords) and other web 2.0 sites/pages?

    Dude, I think you are great but your really bummed me out:-)
  • Well Paul, I listen to IMTW via Facebook. Blackberry here :) I am syncing my IPOD up right now and putting a ton of videos/podcasts on it for my workouts, trips over the holidays, etc.

    As for your comment re: social media and click through rates, I agree 100%. John Chow did a similar test months ago. Email list vs. blog post vs. Tweet and he came to the conclusion that good old-fashioned email lists still rock and roll, from a click through and financial perspective.

    You indicated "As a result, you can only really effectively use Facebook to remind people that you are around and still exist." I agree with your statement. I think you are really on spot here with this observation and some of your prior comments.

    I would add that you can effectively use them as a lead generator f or your existing content / products. Most internet marketers complain about too many "tire kickers" but the reality is that you have the ability to garner attention and then develop rapport/trust on a massive scale that has never been seen before. After that, you can try to sell, etc.

    Determine what your audience wants the most (and is willing to pay for if you want to take it to the next step)

    Create the content.

    Syndicate it galore

    Try and avoid the distractions and get stuff done!

    Great insights Paul,

    Dan Ross
    @BetterBizIdeas
  • stevemarkowski
    Paul,

    I see it as the wall of televisions at the electronics store. Your post will appear on all the sets you've sent it to, but there's no telling who's looking at any one set - or how many they'll look at on this day's trip.

    Someone wise once said you want to be where/when/how your customer is looking for you.

    Personally, I love my Touch/MiFi combo to make it easy to stay up-to-date , leaving time at the keyboard undistracted.

    Love to all.

    Steve
  • Hi Paul,

    those are very enlightening thoughts and results.

    I'm very grateful for you publishing your findings that are based on researching and testing and not just opinion or jumping on some bandwagon!!

    It sure helps to keep expectations realistic.

    Thanks!!

    Detlev
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